IT Provider
Interim Manager – IT Infrastructure
Interim management of infrastructure area, analysis and optimisation of IT management processes and organisation in this area, Enterprise Architecture optimisation
Federal State Data Centre
IT Project Controlling
Setting up of a system of planning, budgeting and controlling for all IT projects in the organisation, including comprehensive project reporting and project risk management
Public IT Services Provider
Support for IT Restructuring
Advising the company management on stabilizing and realigning a major IT service provider, optimization of governance structures and development of management principles
Federal State Company
IT Controlling
Support for the CIO/CFO in the setting up of a commercial control system for the company, mapping of the controlling processes in the SAP system, implementation of an indicator system (KPI) and a balanced scorecard
Federal State Data Centre
Federal State-wide IT Management
Concept design for and implementation of a comprehensive control system for the IT centre of a German federal state, particularly the definition of services, financial mapping and reporting for the federal state authorities
Federal State Ministry
Federal State-wide IT Controlling
Setting up of IT controlling for federal state-wide IT activities, particularly budget management, provider management, project controlling and control of the federal state date centre
IT Services Provider
External Data Protection Officer
Appointment of an external data protection officer for a data centre operator, survey of all processes involving personal data with a risk analysis and recommendations for the company management, contact person for customers
International Telecommunication Company
Global IT Financial Management
Restructuring of the financial accounting processes for internal IT services, concept design for a company-wide planning and reporting system, mapping in the SAP system
International Telecommunication Company
IT Cost Optimisation
Analysis of global IT costs for each business area, correlation of costs and user requirements, analysis of internal clearing processes, determination of potential optimization measures
Printing Services Provider
Data Centre Consolidation
Consultancy for the consolidation of two data centres, harmonisation of technology platforms, Enterprise Architecture, integration of management processes and organisation, support during implementation
International Media Company
SAP Installation
Project management for eCommerce and SAP-CRM, replacement of a proprietary ERP system, requirements analysis, concept design for a target architecture, implementation and successful go-live
Media Services Provider
SAP Licence Consultancy
Review of existing SAP licence situation, optimisation of certification, incorporation of future licensing requirements, preparation of negotiation strategy, support during negotiations
Federal State Data Centre
Introduction of IT Service Management
Concept design for and setting up of a service-orientated service portfolio, establishment of a control system, adjustment of the underlying organizational structure, implementation of the processes in the SAP system
Federal State Data Centre
IT Strategy
Support for the strategy process with the drawing up of cause-effect chains for all business processes at the company (demand-to-delivery), definition of an ideal service structure and control model
Federal State Data Centre
Analysis of IT Service Management
Analysis of the existing IT service management including service catalogue, service processes, organizational structure, costs and revenue for individual IT services, creation of an optimization concept
Telecommunication Company
Collaboration Platform
Replacement of a messaging platform, system analysis, migration and roll-out planning, concept design for and realization of a Customer Relationship Management solution for worldwide sales support
International Standardization Body
IT Service Management
Optimization of the existing IT service management, review and redefinition of the IT service catalogue, development of a commercial control system for ITSM, implementation of control of the SAP system
International Standardization Body
Analysis of IT Service Management
Analysis of all processes relating to IT service management, distribution of tasks in the IT area, review of the IT service catalogue, analysis of the commercial control system, creation of a catalogue of optimization activities for more efficient use of IT budgets